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Please check all fields and try again. I have asked them to disable popup blockers and windows firewall temporarily, and this has not resolved the problem. The Download Components window appears. When I click "Install Download Manager", another window flashes open for a brief moment, and then closes.
The Download Components box reads "Please wait" and then gives the following error:. The Download Manager could not be installed on this computer. Please try the following:.
Same window changed to "Download Now" button. Clicked "Download Now", chose "Install Now", received following error:. Three users have successfully downloaded, so I am assuming everything is configured properly on the PAS server.
I would like to do this using the Download Manager rather than copying files down to computers and manually running them. Yes, you can deploy the ProClarityCtrls. However, without the download manager, users will not be able to get automatic updates distributed from PAS, such as Web Pro hotfixes, for example.
Another option you might try is distributing the PDownloadManager. That file is located on the server, and can be copied and registered on the client manually, if so desired. As mentioned above, this is necessary for hotfixes. For ProClarity Standard: Users need to have proper access via Admin tool however I do not believe any download is needed.
Our users who all have Web Pro access can see Standard even before they download. Another thing you can check, is that sometimes the IE toolbars such as google's, yahoo's or whatever gives trouble the first time and only time the manager needs to be installed, so you can try removing them. Also, what browser and what version? We did try adding the PAS server to trusted sites.
Do they need download manager in order to use WebPro without any add-ons? We have a similar situation where we will need to distribute the Proclarity controls manually due to a lack of admin access for most of our users. However, the majority of these users will be licensed to use Proclarity Standard, not Professional.
Can someone confirm the filename of the executable I need to distribute to these users?
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